Cookies Policy | Golden Empire Casino

1. What are cookies?

Cookies are small text files placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies are widely used across the internet to help websites operate, improve performance and provide a more consistent experience.

Some cookies are placed directly by Golden Empire Casino. Other cookies may be placed by third-party service providers that support website functions, security, analytics, advertising or other online services. A cookie may remain on your device until it expires or is deleted, or it may be removed when you close your browser.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device or usage information that we hold. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

Similar technologies may also be used. These can include pixels, tags, software development kits, local storage and device identifiers. References to cookies in this policy include these technologies where they perform a similar function.

2. How Golden Empire Casino uses cookies

We may use cookies and similar technologies for several purposes. The cookies used on the website may change over time as the website, services, security measures and technical systems develop. Their purposes may include:

Enabling core website features, including navigation, page loading, account access and secure sessions.
Remembering choices you make, such as language, region, display settings or cookie preferences.
Supporting account registration, login processes, identity checks and other necessary account functions.
Helping protect the website, our users and our services against fraud, unauthorised access, abuse and other security threats.
Understanding how visitors use the website, including which pages are viewed, how visitors move through the site and whether functions work as intended.
Measuring website performance, identifying technical errors and improving reliability, accessibility and usability.
Supporting responsible gambling features, account controls and communications where technically necessary or permitted.
Managing marketing activities and measuring advertising effectiveness where you have provided the required consent or where applicable law otherwise permits.
Complying with legal, regulatory, audit, reporting and record-keeping obligations.

Cookies may help us distinguish one visit from another, but they are not intended to override your choices or provide access to information that you have not authorised. Some functions may not work correctly if certain cookies are disabled, particularly cookies required for security, account access or basic website operation.

Where cookies collect information that may identify or relate to you, that information will be handled in line with our Privacy Policy. We take reasonable steps to limit access to information and use it only for appropriate business, operational, security, legal or service-related purposes.

3. Types of cookies we may use

Strictly necessary cookies: These cookies are needed for the website to operate and cannot normally be switched off through our cookie preference tools. They may support secure login, session management, fraud prevention, load balancing, consent records and other essential functions. Without these cookies, parts of the website may be unavailable or may not operate as expected.

Functional or preference cookies: These cookies remember settings and choices so that the website can provide a more convenient experience. For example, they may remember selected preferences or help maintain settings between pages. If these cookies are disabled, some personalised features may not be available, although the website may remain accessible.

Analytics and performance cookies: These cookies help us understand how users interact with the website. They may collect information such as pages viewed, time spent on a page, general device information, browser type, approximate location and navigation patterns. This information is generally used in an aggregated or pseudonymous form to assess performance and improve the website.

Advertising or marketing cookies: Where used and permitted, these cookies may help us deliver, limit or measure promotional content that is more relevant to your interests. They may also help us understand whether a marketing campaign has been effective. These cookies may be placed by us or by third-party advertising and technology providers and are subject to your available consent choices and applicable law.

Session and persistent cookies: Session cookies are temporary and are normally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may depend on its purpose, the settings of the service provider and technical or legal requirements.

4. Third parties and external services

Third-party providers may process information collected through cookies on our behalf or provide services directly through the website. These providers may support functions such as website hosting, security, analytics, fraud prevention, customer support, communications or marketing. Their use of information may be governed by their own privacy notices and terms.

We take reasonable steps to work with providers that are appropriate for the relevant service. However, we cannot control every aspect of an external provider's systems, cookies or privacy practices. You should review the relevant provider's information if you have questions about how it handles data.

The website may contain links to external websites, applications or services. If you follow an external link, that service may use its own cookies and similar technologies. Those services are not governed by this Cookies Policy. You should review the relevant third party's privacy and cookie information before providing information or continuing to use the service.

Information collected through cookies may include an IP address, browser and device details, approximate location, pages visited, interaction data, referral information and preference choices. Depending on the circumstances, this information may be treated as personal information under applicable law.

5. Managing your cookie choices

When available, our cookie banner or preference tool allows you to accept, reject or adjust certain categories of non-essential cookies. You can revisit your preferences using the cookie settings option made available on the website. Changing your choices may not remove cookies that were already placed on your device, so you may also need to clear them through your browser settings.

Most web browsers allow you to view, block, delete or limit cookies through their privacy or settings menus. Browser controls vary, so you should refer to the help information for your particular browser or device. You may also be able to control certain advertising cookies through industry or platform tools available in your region.

Blocking all cookies may affect website availability, security and account functions.
Deleting cookies may remove saved preferences and require you to make selections again.
Cookie settings usually apply only to the browser or device on which they are changed.
If you use more than one device or browser, you may need to update preferences in each one.
Some cookies may be necessary to remember that you have made a privacy choice.

You can continue to use the website after declining non-essential cookies, but some features, content or services may be less personalised or may not perform in the same way. Essential cookies may continue to operate because they are required for security, functionality or compliance.

We may update this Cookies Policy when our website, technologies, services, legal obligations or privacy practices change. The current version will be made available on this page and will apply from the date it is published unless stated otherwise. If you have questions about this policy or the way information is handled, please use the contact or support channel provided on the Golden Empire Casino website. Do not include passwords, payment details or other sensitive information unless it is specifically requested through an approved secure process.